Overview

These are the terms and conditions of the website www.mywebdesignaid.com. This website, along with its products and services are offered to you, the customer, on the condition that you accept all of these terms and conditions.

By visiting the website www.mywebdesignaid.com and by using any of the products and services that are offered then you agree to be bound by these terms and conditions. This website requires that users set up an account to make the most of the products and services that are offered. These terms and conditions apply to everyone that visits this website, including those that do not have an account and are only browsing.

Please make sure that you read all of these terms and conditions carefully before visiting the website www.mywebdesignaid.com or engaging in any of its services. If you do not agree to these terms and conditions then please do not use this website.


Our services: Learning material from the e-shop

The website www.mywebdesignaid.com sells learning materials on the topic of website design for its customers through its e-shop. Content is sold in either video, eBook, software or a template format. These products are purchased and then downloaded to the customer’s chosen end device.

In order for customers to be able to access the full library of content that is on offer then they need to set up an account with www.mywebdesignaid.com. Setting up an account only takes a few minutes and is free to do so. Setting up an account will require all customers to enter some personal information. If you want to know more about how we handle this personal information then please read our privacy policy.

When customers download content from the e-shop then they agree to use these materials for their own personal use only. It is forbidden for any customers to attempt to copy or duplicate any of the materials that are sold in any way. Any attempt to use any of the materials for any commercial purpose is also forbidden. Any customers found attempting to do this will have their account from www.mywebdesignaid.com removed and future access to our products and services blocked.


Our services: Consultancy

The website www.mywebdesignaid.com also offers customers the opportunity to work one-to-one with one of our professional website design consultants.

Website design consultants can help with a number of learning and design related tasks. Sessions can be booked with consultants through the website. Customers need to get in touch with as much information as possible about the work that they want to do with a consultant. This could be to arrange to learn a particular skill or if they want to work with a consultant for a commercial or branding project such as designing a new website from scratch.

Consultants will advise on how many sessions will be needed depending on the subject matter. This is why it is important that customers are able to provide as much information as possible about their request.

Consultancy sessions cost USh 127,903 per hour. All sessions must be paid for in advance and refunds for these sessions are not accepted. It is possible to book sessions in half-hour slots and customers are only ever charged for the time that they have used.


Pricing and Payments

Customers must agree to provide complete an accurate billing information for all of the goods and services they intend to purchase. Customers must also agree to make sure that the billing and account information associated with their account is kept up to date at all times.

We do everything we can to ensure that www.mywebdesignaid.com is a safe and secure place to shop and place orders. All payments are protected using SSL (secure socket layer) technology. For more information on the security of our website then please read our privacy policy.


Refunds and Cancellations

Refunds are only ever considered for the following cases: if the item that is delivered to you is the wrong item, if the item is faulty in some way or if the item is not delivered within 24 hours. All customers wishing to explore their options to get a refund with www.mywebdesignaid.com need to contact the customer services team within seven working days of placing their order. Refund requests which are submitted after this time frame will not be considered.

Customers may cancel our services at any time but this needs to be arranged in writing. Any customers wishing to cancel the services will be liable to pay all outstanding bills up until the date of cancellation.

If we believe that you have violated or failed to comply with any of these terms and conditions then we reserve the right to cancel your account with us at any time and without prior notice to you.


Delivery and Shipping

There are no delivery or shipping fees for any of the products that are sold on www.mywebdesignaid.com. Everything is delivered electronically to the email address which is associated to the account of the customer. As soon as the payment for an order has been fully processed on our end then the product will be emailed to the customer. This email contains a link and instructions on how to download these items.

Download times for the content varies depending on its file size. Larger file sizes may take longer to download. If it has been more than 24 hours since you placed your order with www.mywebdesignaid.com and you have still not received the email with the instructions on how to download the items then please get in touch with customer services and someone will look into this for you. Similarly if you have any issues downloading any of the content please first of all check that you have a stable internet connection and then if the issue persists get in touch with us.


Disclaimer and Limitations of Liability

All of the material that is offered on the website www.mywebdesignaid.com is provided on an “as is” basis and is without any warranties of any kind. To the fullest extent that is permitted by law, the owners of the website www.mywebdesignaid.com disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a certain purpose.

The owners of this website also do not warrant that all of the functions in this website or that are contained in the materials are completely uninterrupted or error free. The owners also do not warrant that any found defects will be corrected or that the website or the server that makes this website available is completely free of any viruses or other harmful components.

The owners of this website do not warrant or make any representations regarding the use or the results of the use of any of the materials that are offered on the website www.mywebdesignaid.com with regards to their accuracy, correctness or reliability.

All of the content that is offered on the website www.mywebdesignaid.com is provided for informational purposes only. This information is also subject to change or withdrawal by the owners of this website at any time and without prior notice.

Neither the website www.mywebdesignaid.com, its owners or affiliates, are responsible or liable to any person or entity for any loss or damage, claim, liability, or any other cause which is based upon the opinions or materials of this website.

In no event shall www.mywebdesignaid.com, its owners or affiliates, be liable to any party for any direct, indirect, special, incidental or consequential damage for any of the websites, the materials which included but is not limited to the loss of profits, interruption to business, loss of any programmes or any other data.


Support

If you have any questions about these terms and conditions then please get in touch.